Goals and Values

We aspire to be the superior choice of Hospitality Management Companies in the Russian Federation. And to be acknowledged by our customers, partners and employees as the number one company in the field of Hospitality Management.

We measure our success based on the balanced achievement of the following GOALS:

  • To improve the value of each asset we manage and achieve superior returns on investment
  • To exceed customer’s expectations at every opportunity
  • To provide a superior working environment for employees
  • To be socially responsible company in all our companies policies

VALUES

Whether you are our customer, guest, associate, partner or owner, you can expect our commitment to excellence in everything we do.

We understand that your success is a key to our growth. The core values of IFK Hotel Management are ingrained throughout our company and are on exhibit at every level.

Creativity

  • We encourage creative thinking
  • We capitalize on new ideas
  • We identify and share best practices

Commitment to Excellence

  • We achieve superior investment returns
  • We are the preferred hospitality employer
  • We build loyalty by delivering on guest, associate, and brand expectations

Team Environment of Passion and Enthusiasm

  • We recognize achievements, celebrate successes
  • We provide the resources and tools essentials for success
  • We respect the balance between family and work

Integrity

  • We meet our commitments
  • We communicate freely and openly
  • We are always checking to see that our policy and actions are morally right

Goals and Values

Saint Francis of Assisi said: All saints can do miracles, but few of them can keep hotel. (c) Mark Twain
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